When Experience Counts
If you purchased the machine from us, chances are we have your
make, model, and serial number right on our computer! (But if you didn't
we can always add it in under your name.)
We have been doing this for a LONG
time. We often time insist on having your make, model, and serial
number... but for good reason. We use computer lookup (and
sometimes even break out the book). For us to find the right part
that you need, we need to start in the right place. Getting the
wrong part is frustrating for both of us. You cannot return
special order parts. So the next time we hound you for more information, believe me,
it's best for both of us!
We have access to many belts,
blades, switches, and engine parts that have come from 'other homes'
than ours. There is a good chance we can help you, even if you did
not buy the unit from us.
We'll keep you out of trouble,
if you'll let us! |
Warranty
Issues If you purchased a unit somewhere
else, and if we can do the warranty work on the unit, we will need
original bill
of sale, and the owner's manual which defines the warranty coverage.
Then we can proceed. When it comes to parts, especially
snow related parts, please be sure to get the correct ones with your
model and serial numbers. In the middle of a storm is not a good time to
find out you 'missed'.
Every type of equipment has
it's own quirks and operating hazards. If you have any questions, please
ask us. |
